Is There Anything Wrong with Taking Advantage of Retail Therapy?
I’ve often spoke of the importance of making sure your proposition includes how the customer stands to benefit from decreased costs, increased productivity, and recovering lost revenue or profits. While many retail customers may still buy based on these factors just like B2B customers, there is an overwhelming “X” factor that is more present [...]
Give Em’ the “Goodies” in Your Presentation
Good presentations can be extremely effective when trying to “turn” a prospective customer. While there is usually too much emphasis that is put on this part of the sale (i.e. “the close”), it is not doubt an important part of the sales process in most cases.
When giving presentations, salespeople often spend too much time [...]
Going Beyond the Usual Probing Questions
Your time in front of a prospective customer is extremely valuable. The hardest part of the sales process can sometimes be just getting quality time in front of the prospect to ask questions. When you get to this point, you definitely want to make the most of your opportunity. You never know, [...]
Give Your New Sales Process Plenty of Time Before Giving Up on It
Have you ever tried to implement a new sales process with prospective customers in your sales career? If you have ever sold for a living, you have. You have to start somewhere, right?
Whether you were just a new salesperson or were just trained on a new way of selling, we all take a [...]
You Must Be Responsible for Your Own Motivation When Working in Sales
Far too many salespeople turn to their boss or company for their personal motivation to be successful in sales. This is a huge mistake, as salespeople need to be responsible for their own motivation if they want to become successful.
You might have had a sales manager or boss that was an excellent motivator in your [...]
Recruiting Quality Salespeople is a Major Key to Being Successful in Sales Management
The term sales management is very misleading, because the emphasis is really on the word “management” and not “sales”. Ultimately, this means the game changes dramatically for an individual who is making the jump from salesperson to sales manager.
While there are many responsibilities that come with being employed in sales management, perhaps none can turn [...]
Properly Qualifying Prospects Separates the Winners from the Losers More Than Anything Else in Sales
If you desire to make more money and work less in you sales career, then it would be in your interest to invest time in learning how to properly qualify prospective customers. More than any other sales activity we perform, this separates the winners from the losers in sales.
The #1 reason most salespeople fail in [...]
What You Are Really Asking For From Your Customer When Asking For a Referral
Early in my sales career, I thought a referral was nothing more than getting a phone number and a name from one of my customers. After calling a few of these supposed prospects, it didn’t take me long to realize that this was nothing more than a glorified cold call. Check that, calling it glorified [...]
Getting Emails in Real Time is Becoming a Customer Expectation for all Salespeople
Many years ago, I remember the first time I saw a BlackBerry from one of my “tech” friends who was a real estate broker. I remember thinking, “Why in the world would anyone who sells real estate need to receive emails in real time?”. Now that I live in the ever changing world of 2009, [...]
Sales Burnout is Usually a Result of an Imbalance in Your Personal Life
Sales burnout can be one of your biggest enemies when working in a sales capacity. Fear not, however, because just about every salesperson or sales manager has dealt with this problem on some level.
Sales burnout is primarily caused from an imbalance in your personal life. When you do nothing but work, your mind [...]

